Answers to Common Questions

FAQ

WHAT IS YOUR RETURN POLICY?

Secret Garden Herbals will not compromise health or wellness due to possible contamination or product tampering. For this reason, and due to the nature of our products, we do not accept returns or exchanges. In any case of dissatisfaction, please contact us immediately to reach a mutual resolution.

SHIPPING POLICY

Payment takes 24-48 hours to process and orders take up to 7-14 business days to receive tracking information not including weekends and holidays. 
Due to Covid-19 we are not responsible for any delays in shipping. We are not responsible for lost or stolen packages.

HOW TO SCHEDULE MY 30 MINUTE CONSULTATION

Please schedule a 30 minute consultation to answer your questions Please go to Schedule Consultation in the menu located at on the home screen to book you consultations.